At Organic Whyte Dairy, we strive to provide high-quality dairy products to our customers. If you are not satisfied with your purchase, we offer the following refund options:
Cancellation Policy
*Orders can be cancelled within 24 hours of placement.
*To cancel an order, contact our customer service team via phone or email.
*Orders that have already shipped cannot be cancelled.
Refund Policy
*Refunds will be issued in the original payment method.
*Refunds will be processed within [time frame, 5-7 business days of cancellation or return.
*Refunds will include the full amount paid, minus any shipping costs (unless the error was ours).
Return Policy
* For fresh cow milk, returns are accepted within 1 hours of delivery.
* For Other dairy products like Ghee and paneer returns are accepted within 2 working days of Delivery.
*To initiate a return, contact our customer service team via phone or email.
*Products must be in their original condition, with all packaging intact.
Refund Amounts
*All refunds will be credited to your WD’s wallet only.
*Complainants will raised through our customer care service portal
*Full Refund: 100% of the purchase price
*Partial Refund: If any damaged products in the product
*The Refund will be processed within 5-7 working days
Exceptions
*No refunds will be issued for:
+ Products that have been opened or tampered with
+ Products that have passed their expiration date
+ Shipping costs (unless the error was ours)
Changes to Cancellation and Refund Policy
We reserve the right to modify or change this policy at any time without notice.
Please note that this is a sample policy and should be reviewed and customized according to your specific business needs and local regulations.